Frequently Asked Questions

We know that changing to a new system is a big step. That’s why it’s important to have as much information as possible so you can make an educated decision. We also know you have questions. By getting the answers to your questions, you’ll more easily and successfully make the right choice when it it’s time to acquire a management system for your fire houses. Below are answers to the questions we are asked most often about FireHouse Manager. If you have a question that you don’t see answered below give us a call at 919-460-0442.

As a web based system FireHouse Manager allows you to grow into a computerized system without major start up costs. With FireHouse Manager you will be able to:
 Track mandated requirements and generate the reports you need from pre-formatted reports in the system or custom designed reports as required
  Have access to information in real time
 Have all of the features that are needed to comply with your department's record keeping requirements
 Access FireHouse Manager anywhere you have availability to an Internet connection

No installation is required. The system is completely online, so members with access rights can use the program anywhere an Internet connection is available.

FireHouse Manager was designed to be affordable to all departments. The annual fee which includes the PPE, Inspections and Maintenance modules is based on the number of fire stations your department has. Pricing starts at $999 per year. There are no limits on the number of users or restrictions on the number of simultaneous users accessing the system. The Standards Module starts at $129 per year.     Pricing Info

Just like you would test drive a car before you make a purchase decision, you can do the same with a FireHouse Manager's 30-day free trial. This allows you to test the product, get familiar with its features and functionality. Ultimately, the free trial helps you to decide if FireHouse Manager is right for you. For more information on our free trial complete our contact form.

Firehouse Manager software Standards Add-on Module will allow you to upload all your policies, procedures, guidelines or other types of standards into the FireHouse Manager system. Once they are uploaded, they can be searched, displayed and printed by the entire staff. Our Standards Module tracks the entire lifecycle of documents.

Our data center is state of the art. Our co-hosting facility utilizes 24/7 physical surveillance, biometric access control including a combination of fingerprint and access card, detection and preventive interventions for fire protection and un-interruptible power supply with backup generators.

Yes, your department owns their data. A copy of your department’s data is available upon request.